We are transitioning to a new gym software called "Gym Master". If you are a new member start by joining through our website. Click the "More" tab, then select "Memberships". Once you have selected your membership and signed up, follow the steps below to log into your account through the Gym Master App.
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We know change is hard for people, your schedule is busy already and you don't need to add one more stressor to it. To help with this, we will do all the leg work. Fill out the transfer form, and we will handle the rest.
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Go to your respective app store and search for "Gym Master Member". Once downloaded, use your email and password to log in.
Add a member photo and then book your first class through the app. It's simple and intuitive.
Answers to the burning questions in your mind.
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This is the software Dad and I have used since 2016. It's tried and tested with great features. The other software's we have tried all turned out to be much more trouble than they were worth. This is the last switch we will preform. Once everyone is on this software, we will not be switching again.
Glofox, despite promising a smooth transition and superb customer support, did not deliver that. We had more problems than ever with the transition. To provide the best gym experience we can, this switch is necessary.
No. We have worked very hard to set up a foundation for a smooth transition. If there are any problems or errors, we will, of course, fix them ASAP.
This will allow us to finish our upgrade to 24/7 access, which is the most requested upgrade for the gym. This will also allow us to track the effectiveness of classes better, add a pro shop you can access from your phone app, have better communication, and more.
Yes, it will take about 5 seconds and be located at the front desk. You will scan the code on your app homepage.
Yes and no. Yes, eventually, we will ask as many people as possible to sign up for classes before they come. This is simple, takes about 15 seconds, and gives the instructor much more information on how to plan classes. No, this will not be a requirement, only a strong suggestion.
No. Dad and I are committed to improving the gym while keeping our promise that existing members will never have a price increase. However, this is expensive and very time-consuming. We would love it if you guys spread the word about how awesome the gym is and partner with us to grow the gym. You can do this by inviting your friends, leaving positive reviews on Google for both locations and checking in.